Frequently Asked Questions about ValenciaMac

Q. What do we do?
A. We sell Apple Computers, Software, iPods, Monitors, Printers and all sorts of Accessories. If we don't have what you want we can usually have it to you within a business day or two. We also Fix your Mac if anything ever goes wrong. We are an Apple Authorized Service Provider with Certified Apple Technicians to make sure you get it done right, anytime you need your Mac fixed.

Q. Are you an Apple Authorized Reseller?
A. Yes! We are 100% Authorized to sell anything Apple does. Come in to our store and let us show you how we do business, and please let us know how we can improve. We always strive to keep our customers happy.

Q. Can you fix my Mac?
A. Yes! We are an Apple Authorized Service Center. We are experts in fixing the common problems you encounter. We will also come to your home or office and take your computer in to our service center and deliver it back to you as quickly as possible.

Q. How much do your services cost?
A. We have many different services we offer, and each service has a specific price, please see our Service page for pricing information.
A. Yes, we will take back anything you have purchased from us, just as long as you have your receipt and it is UN-Opened. Learn more...

Q. What products do you carry?
A. We currently stock the full product line of Apple Computer including iMac, Mac Pro, MacBook Pro, MacBook, Mac Mini, iPods and all sorts of accessories to help you with any and all of your Mac needs.

Q. Why should I buy from you?
A. You have many choices when it comes to buying a Mac. One reason you should buy from us is that we are in your neighborhood. Another is the friendly, helpful and knowledgeable people we have in our store. Our mission is to serve you.

Q. Can I run windows on a Mac?
A. Yes! Apple has transitioned to Intel Processors and with that can now boot up as a fully functional Windows machine. If you need help installing windows on your Mac, we can do it for you. Learn more...

Q. I'm new to Macs can you help me?
A. We're so glad you asked! That's what we do best. Our passion for the past 15 years has been the Mac platform. We can sit down with you and spend as much time as you need to get you up and running on the best platform on the planet. See our Classes page for rates.

Q. Are Macs a lot more expensive than PC's?
A. No. You will find that Macs are priced similarily to most other computer manufacturers in the market place. And in almost every case a Mac is overall a much greater value than a PC. Learn more...

Q. Are you Hiring?
A. While we are not hiring right now, we are always looking for knowledgeable, FRIENDLY salespeople, support staff, and Apple Certified Technicians (or those who want to become one). Email us a resume, and we'll talk about how you can join in on the fun.